Terms of service

Effective Date: September 1, 2025

Welcome to Tout Chérie. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully before using our website.

 

 

1. General Information

  • Tout Chérie (“we,” “us,” “our”) is a luxury accessories company specializing in handmade items crafted from 100% silk.

  • All items are made by hand, and slight variations may occur, adding to the uniqueness of each product.

  • These Terms apply to all visitors, users, and customers of our website.

 

 

2. Products & Availability

  • We make every effort to ensure product descriptions, photos, and pricing are accurate.

  • Colors may vary slightly due to lighting and screen differences.

  • All products are subject to availability, and we reserve the right to discontinue or limit quantities at any time.

 

 

3. Pricing & Payment

  • All prices are listed in USD and are subject to change without notice.

  • Payment must be made in full at checkout via our secure payment gateway.

  • We are not responsible for any bank fees, currency conversion charges, or delays caused by payment providers.

 

 

4. Shipping & Delivery

  • Orders are processed within 5 business days. Delivery times vary by location.

  • We are not liable for delays caused by shipping carriers or customs.

  • International customers are responsible for duties, taxes, and customs fees.

  • For expedited or special orders, contact hello@toutcherie.com.

 

 

5. Returns & Exchanges

  • Due to the nature of silk accessories and hygiene concerns, all sales are final unless items arrive damaged or defective.

  • If your item is defective, please contact us within 3 days of delivery with proof (photos). We will review and offer a replacement or store credit where applicable.

  • Return shipping costs (if applicable) are the customer’s responsibility.

 

 

6. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the intellectual property of Tout Chérie.

  • You may not reproduce, distribute, or use any content without our prior written permission.

 

 

7. Limitation of Liability

  • We are not responsible for damages arising from misuse of our products.

  • While silk is gentle on hair, results may vary depending on hair type and usage.

  • To the maximum extent permitted by law, our liability is limited to the purchase price of the product.

 

 

8. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

 

 

9. Governing Law

  • These Terms are governed by the laws of Illinois, USA.

  • Any disputes shall be resolved exclusively in the courts of Chicago, IL.

 

 

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice.

  • Continued use of our website after changes constitutes acceptance of the revised Terms.

 

 

📌 If you have any questions about these Terms & Conditions, please contact us at hello@toutcherie.com.

Created by COLAB